Building success on reliable connectivity

Why NWH Group trusts a provider who listens

Industry: Waste Management | Size: 300+ connections | Location: Edinburgh, UK

NWH is a waste management business with multiple locations, a large fleet of vehicles, and a broad customer base. With an ambition to be innovative sector leaders, they needed streamlined operations, a reliable network, and to explore new opportunities with 5G.

Find out what the UK's Fastest 5G Network can do for your business

Building success on reliable connectivity

Why NWH Group trusts a provider who listens
Industry: Waste Management | Size: 250+ connections | Location: Edinburgh, UK

NWH is a waste management business with multiple locations, a large fleet of vehicles, and a broad customer base. With an ambition to be innovative sector leaders, they needed streamlined operations, a reliable network, and to explore new opportunities with 5G.

Find out what the UK's Fastest 5G Network can do for your business

Using connectivity to make doing business easier

For NWH Group, reliable connectivity powers operations, customer service and innovation:

5G driving industry-leading innovation

A reliable 5G network enables faster data-sharing, real-time updates, and the ability to explore new innovative processes.

Reliable connectivity that delivers for customers

Real-time reporting, seamless communication and enhanced collaboration ensure excellent customer service every day.

Transparent pricing: improving cost management

With transparent pricing and simple plans, NWH manages budgets and drives efficiencies more effectively.

The challenge

NWH Groups is ambitious about growth. They needed a network that would provide reliable connectivity, help streamline operations, and support business innovation.

Customer success Story - LV Logistics: 5G connectivity for global transportation

Reliable connectivity is vital to day-to-day operations

This requires a provider who enhances daily work, delivers improved customer services, and reduces complexity:

  • Streamlined operations - a large fleet and growing team demand simplified operations.
  • Impact on daily cash flow - real-time communications and data sharing are vital to the business.
  • Improved customer service - customer communication with up-to-date delivery times and insights provides customer satisfaction.

“It's the reliability of connectivity, and the breadth of coverage, but also a network that's easy to deal with and gives us a one-stop shop on all requirements.”

- Andrew Baker, Chief Information Officer, NWH Group

The solution

5G: driving innovation

  • Real-time data sharing enables instant reporting
  • Connectivity that speeds up processes
  • A future-proofed network for changing technologies

Trusted and reliable connectivity

  • Reliable signal in cities and rural areas
  • Streamlined, more efficient operations
  • 99% UK outdoor coverage[1]

A dedicated Customer Success Manager

  • Provided responsive, personalised support
  • NWH were listened to and understood from the start
  • New opportunities for growth were explored

“We wouldn't feel like we are one company without connectivity. It brings us all together.”

– Louise Shepherd, Executive Assistant, NWH Group

The outcome

With reliable connectivity and personalised support, NWH Group were able to:

Unlock innovation

Confidence to innovate and adopt new processes with 5G.

Control costs & drive value

Transparent, adaptable pricing improved cost control.

 

Build a trusted partnership

Guidance from dedicated experts delivered greater end-customer value.

Customer success Story - LV Logistics: 5G connectivity for global transportation

Why it worked for NWH Group

Three Business delivered more than just connectivity, helping NWH reach their full potential:

  • Reliable 5G network boosted confidence to innovate day to day processes
  • Superfast connectivity speeds future-proofed their business for changes in tech
  • Real-time data sharing enhanced efficiency of everyday operations
  • Transparent pricing meant no hidden costs on our bespoke connectivity plans
  • Customer Success Manager’s guidance provided executive-level business support

“Our relationship with Three Business is excellent. They listen to us, support us and help us out wherever they can.”

– Grant Irving, Purchasing and Sourcing Specialist, NWH Group

Why did NWH Group choose Three Business?

Our connectivity, combined with executive-level support so often reserved for larger teams, is helping to enable small and medium businesses to reach their full potential.

We’re built digital first, with a dedicated focus on constant network investment. And we’re not only focused on your connectivity, but your security too.

With Three’s award-winning 5G network[2], NWH Group experienced the speed and reliability needed to grow their business and satisfy their customers.

Speak to our UK Business Specialists

We’re here to find the perfect connectivity plan for your business.

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Fewer than 50 employees

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